Returns & Exchanges

If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Return

  Log into your account and select the 'Request Return' option next to your order history.

• 2.
  Pack the Item

  Ensure the radio and all accessories (antennas, chargers, clips) are in their original packaging.

• 3.
  Affix Label

  Print the prepaid shipping label provided via email and attach it securely to your package.

• 4.
  Receive Refund

  Once our technicians inspect the device, your refund will be processed to the original payment method within 5 business days.